Daily updates on what I’m reading
- All This ChittahChattah | I Need You to Need Me – Needs vs Wants – which is the better research question?<br />
CLIPs: "The need statement (“People need… blah blah”) is a cornerstone of user research. Observations, patterns and insights (all our hard work!) distilled into succinct statements neatly pointing to the problem that we are empowered to solve through design. I have long been pondering the use of (and occasional over-reliance on) the need statement (“It’s not an insight if you can’t turn it into a need!”). I have certainly seen the pursuit of the perfect need statement wander into the realm of the absurd at the project level, but they are especially funny when encountered out “in the wild.” - Two Paradigms of Digital Activism: Empowering With Information Versus Engaging With Inspiration « Gauravonomics Blog – CLIP: "In the first paradigm of digital activism, you work with a disadvantaged group that suffers from limited access to even the most basic information and tools for self-expression. So, you use simple-to-use digital devices like Nokia mobile phones and Flip video cameras and simple-to-use digital technologies like text messages and online video to enable them to access basic information and share their own stories. Frontline SMS, Ushahidi, Freedom Fone and Video Volunteers are good examples of the empowering with information paradigm ….In the second paradigm of digital activism, you work with a group that is anything but disadvantaged. This group is at ease with using always on internet and mobile devices, both for instantaneous access to information and for self-expression and social interaction. Here, the digital activist isn’t trying to solve a crisis of capability, but a crisis of caring. Here, the aim is not to empower with information, but to engage with inspiration…."
