From the category archives:

Frameworks & Models

Personas and how we use them at Convo

August 23, 2011

Crossposting from the Convo Blog For the right job, in the right situation there’s nothing more powerful than getting the client to come to grips with a persona they don’t know or understand well. We know that personas can help organizations have the conversations they need to have. Over the last few years working with [...]

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Blographies and Convo

August 23, 2011

Crossposting from the Convo Blog Blographies add to the conversation! We’ve been using the term “Blography” to help explain how we capture information for clients on longer ethnographic research projects in a real-time immersive and agile way. As all our team members are using blog it was only natural to consider where they fit in [...]

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Deepening my Design Thinking

April 11, 2010

Abundance  - i’d certainly add that as a key principle . I’ve been spending time at Slideshare checking out presentations on principles, processes, personas, ideation, creativity, scenarios and story in Design Thinking for new product development (NPD as researchers often call it, and covers the areas of User Experience, User Design, ). By no means [...]

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Twitter & Maslow’s Hierarchy of Needs … nay … Hierarchy of #Tweets

Maslow's Hierarchy of Needs January 12, 2010

I was chatting with a friend today who’s not a Twitter user, and trying to explain why I like it, and why so many people do too. I found myself turning to Maslow’s Hierarchy of Needs and his Theory of Human Motivations to try and explain this. I discovered this blog post titled The Hierarchy [...]

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My Lazy TEDIndia Post

November 8, 2009

Actually, my super lazy blogpost post TEDIndia. It was an absolutely fantastic experience and the best part was meeting such a great group of people. I feel incredibly fortunate, and humbled to have been a TEDIndia Fellow. I’ll be blogging more thoughts and pictures in the next few days, but for now, here’s a compilation [...]

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Reading Ahead … ethnography on evolution of books and reading

September 6, 2009

Is a good series from Portigal Consulting on an exploratory study using an ethnographic approach to explore the evolution of books and reading habits, and is intended to inspire conversations and innovations around the future of reading, an issue that’s quite a meme these days in the digital space! The series takes us on a [...]

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Designing for the social web

May 28, 2009

Came across this really interesting presentation from Chris Messina on designing for the Social Web. The new assumptions are: And then, some more: Here’s his presentation on Slideshare – there are some good lessons spelt out in there for each of the assumptions. New Assumptions for Designing for the Social Web

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The Future of Social Networking?

September 11, 2008

This morning, I set up an Open Phweet around the Future of Social Computing, triggered by Jan Chipchase’s paper called Future Social, and my subsequent feeling of reinforcement and validation around a study we recently did around the future of Mobile Social Computing.  It’s been an interesting day, talking to a few people who joined [...]

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Virtual Ethnography Thoughts

May 13, 2008

Thought I’d share something we worked on last year – almost at the same time Twitter came into its own. and before we thought up Twitter for Ethnography. We spent some time developing an SMS-Blog research prototype with Srinivas Mogalapalli at Netcore (Rajesh Jain’s company), built upon the MyToday SMS platform. This was a module [...]

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Twitter research .. in action!

February 5, 2008

Rob Paterson alerts me to Jeremiah Owyang’s social media experiment in a comment at my post a few days ago on Twitter for Ethnography: From Rob’s post at the Fast Forward blog: This is how Jeremiah framed it: I’ve created MicroMedia events before, this time, I want to frame it as an overlay to the [...]

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Learning to be … through Learning Journeys

February 1, 2008

Mahatma Gandhi once said: “We must be the change we wish to see in the world.” My recent experience with the Learning Journey we organised for Clients actually reinforced to me that given the right balance of content with experiential immersions and a focus on ‘how’ learning would take place, learning-to-be can begin even with [...]

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We participate therefore we are …

February 1, 2008

vs Great piece on Social Learning titled Minds on Fire: Open Education, the Long Tail, and Learning 2.0 by John Seely Brown and Richard P. Adler. The supercool text illustrations are by Susan E. Haviland. Some snippets I really enjoyed: What do we mean by “social learning”? Perhaps the simplest way to explain this concept [...]

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Twitter for Ethnography

February 1, 2008

There’s a discussion on at the anthrodesign group around how best to approach a diary project. An excerpt from the initial query: “We’ll be fielding a diary study trying to understand people’s initial experiences with a new mobile phone, particularly understanding the set up experience and the first few days of use. We are interested [...]

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My week on a Learning Journey

January 14, 2008

I am just back from a week-long Learning Journey my colleague Shubhangi and I organised for a group of 10 very senior health-care professionals from the US who are on a Futures Task Force … it was intensive, immersive and really very rewarding. It’s been a Learning Journey for all of us – we formed [...]

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